Privacy Policy
Solve Compliance
Last Updated: Wednesday, October 15, 2025
This Privacy Policy explains how the Solve Compliance, (referred as “Company”, "We," "Us," or "Our"), collects, uses, stores, and protects your personal information. This Privacy Policy is aimed to keep things simple and direct. This policy will help you understand how We work with your data, so that it becomes easier for you to make informed decisions and control the same. Hence spending few minutes of your time to go through this self-written Privacy Policy would help you to feel confident about using Our services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Who We are?
• Company Name: Solve Compliance LLC
• Contact Email: support@solvecompliance.com
• Country of Operation: Across the Global
Our Services offerings under Solve Compliance are committed to providing high-quality compliance solutions for your GMP. Your privacy is important, and We are dedicated to safeguarding your personal data. This privacy policy outlines how your information is collected, used, and protected when using this app. Going forward in this document Solve Compliance shall be referred as “Company”, “We”, “Us”, “Our”.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions:
You/ User/ Your: person/ individual/ company representative accessing or using the Service or Website on behalf of individual or a company or institute
Application/ Website: refers to Our website https://solvecompliance.com
Account: unique user Account created for you which would enable interactions related to Our services as utilized by You
Cookie: a small file which is created and placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses
Country: refers to United States of America
Personal Data: is any information that relates to an identified or identifiable individual. Even in case of an institute, an individual would be termed as single point of contact
Service: refers to the services offered by Solve Compliance as listed on Our website www.solvecompliance.com
Service Provider: means any natural or legal person who processes the data on behalf of the independent developer. It refers to third-party companies or individual employed by or associated by independent developer to facilitate this Mobile app/ Application/ App, to provide the Service on behalf of the independent developer, to perform services related to the Service or to assist independent developer to analyzing how the Service is used.
Personal Data: refers to the data collected while visiting Our website OR while using Our Services offered or while contacting Us (name, mobile, others)
Usage Data: refers to the data collected automatically while using Our Service. This may be done directly by the third parties associated through Our Website directly. (eg: landing page, navigation through pages, others)
Which Data We Collect?
Below is the list of data as collected while accessing Our Services:
For inquiry/ query (through form filling ONLY)
- Name
- Email ID
- Mobile number
- Exact descriptive inquiry/ query
Visiting Website (usage data)
- Website generate automatic collection of data (eg: landing page, navigation through pages, etc)
- City based location (not exact physical location, but location upto City level)
- Device used to access Our Website (mobile, computer)
- Browser used to access Our Website (safari, chrome, others)
Account creation
- Username – for unique identification of your login Account with Us
- Password – encrypted password stored by Our website, encrypted to everyone including Us
- Email ID – used for association to your Username and maintain uniqueness in Our database
- Phone Number – used for added security protection AND/OR communication purpose
- Address, State, Province, ZIP/Postal Code, City – details for communication purpose
- Company information – details for communication and contractual purpose
- Services – opted/ interested Service details as offered by Us
- Usage Data – collected automatically while using Our Services
How We collect Data?
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. The Data as mentioned below is collected directly through the digital media into Our Database Servers
• Directly from You: When you create an account, update your profile, or other Product/ Service related Data or Features while using the Service.
• Automatically: Usage Data while visiting Our Website, filling up form, and other digital data collected directly from the website
Purpose of Data Collection
We collect this Data for purpose as listed and explained below:
• To create and manage your account: to manage Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the Service, You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, contracted services, including the security updates, when necessary or reasonable for their implementation.
• Analytics: Your Personal Data may be used for analyzing the usage into demographics of Our products and services to enhance the Service as provided.
• To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, marketing, advertising and your experience.
• To comply with legal obligations (if required): We may need to share your Personal Data/ Optional Data with any Agency with Legal Obligation that We may need to comply with.
Sharing of Personal Data in following situations
• With Service Providers: We may share Your Personal information with Service Providers to monitor and analyses the use of Our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With business partners: We may share Your information with Our business partners (Google Play Store & Wix) to offer You certain services or promotions. Business partners include independent developer and any other subsidiaries, joint venture partners or other companies that are under common control with Us. For details about Privacy Policy of Google Play Store - https://policies.google.com/privacy & of Wix - https://wix.com/privacy
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent
Data Care
Data Storage & Security
Your Personal Data is stored on a secured 3rd party database servers (Cloud based Wix Servers located in USA) with strict encryptions. These Data are stored with high level security access which permits only authorized person to access your data. Authorized person in this case would be Developer ONLY, part of website development team . You can refer to the Privacy Policy and Security details of Our Database here - https://wix.com/privacy. Your Password, is strictly #hashed out and can NOT be viewed even by the Developer. The password will remain unknown to all apart from You.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Data Retention
We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Data Sharing
We do not sell, rent, or share Your Data with third parties unless required by law. All involved in this Application, do not have authorization in doing so. As mentioned earlier, Your Data is stored securely for the functioning of the Application. We never sell/ share Your Data for revenue generation. Exceptions: Data may be disclosed if mandated by USA authorities under applicable laws.
Data Transfer
Your information, including Personal Data, is processed at the operating offices (database server location) and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Your Rights
Access to Your Data: You have complete rights to request a copy of your Personal Data on as required basis. You can do the same by contacting the Support or viewing your details on your personal account page.
Correction: Update or correct inaccurate information provided by You earlier. You can directly do it yourself by viewing and editing your Personal details on your personal account page. You can also do the same by contacting the Support.
Deletion: You can delete Your account with Us at any point in time. You can do the same on Request deletion of account/ data by contacting the Support. However, We may need to retain basic information of Your account for legal purpose and history record. Your email ID, Name, Mobile no will be retained for future reference. All other details pertaining to Your account shall be deleted further to implementation of this request
Disclosure of Your Personal Data
Business Transactions
If We are involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
We may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liabilit
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies.
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies. There are two main Cookies used viz: Session Cookies and Persistent Cookies
To learn more about Cookies, visit www.aboutcookies.org or www.allaboutcookies.org
Duration:
Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:
-
Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser
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Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie
-
You can check the duration as mentioned on the Wix Cookie table
Categories:
The cookies used on Our website fall into one of four categories:
Essential Cookies let you move around the website and use essential features like secure and private areas.
Analytic Cookies let Us understand how you use Our website (e.g. which pages you visit), to provide statistics on how Our website is used, improve the website by identifying any errors, and performance issues.
Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).
Marketing cookies are used to collect information about the impact of Our marketing campaigns performed in other websites on users and non-users.
You can choose to opt-out of the above-mentioned Cookies by using the Cookie manage icon (thumb print) on Our Website.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
For questions, requests, or concerns about your data, contact Us at:
Email: ash@solvecompliance.com
Phone Number: +1 (408) 583-4824